Features

FieldOPS HVAC Service Dispatch Scheduling Software: Tailored Specifically for Your Company

FieldOPS HVAC Software is one of the most complete and easiest-to-use scheduling software solutions available for your company. It will help save you valuable time and eliminate costly duplicate entry. FieldOPS easily organizes your entire service installation operation through to your financial accounting. With world class customer service, FieldOPS has been the HVAC service software leader since 1987.

Immediate Customer History

  • FieldOPS fast intuitive customer look-up
  • Complete customer history at your fingertips including any balance that is due
  • Summary customer work order history with complete drill-down detail
  • Customer equipment tracked with warranty dates and installation dates
  • Preventative maintenance schedules
  • Complete customer invoice history and cash receipts history with drill down detail
  • Unlimited digital pictures and documents linked to each customer
  • Unlimited customer notes for quick reference of prior conversations.

Scheduling and Dispatching Your Service and Installation Jobs

  • FieldOPS provides a very intuitive call wizard to help you manage all of your incoming service calls.
  • Fast customer look-up allows you to find the customer by address, street, name or phone number.
  • The FieldOPS simple to use drag-and-drop Dispatch board is a real power-tool for your service department to help make quick decisions.
  • Mobilogic MapTools allows you to quickly see each of your service calls and installations on a map along with your technicians GPS truck locations to assign the closest technician..

Complete Service and Accounting Solution

  • FieldOPS can provide sales lead tracking, job quotes and complete billings
  • Easily track your main stock and truck inventory control
  • FieldOPS also tracks complete purchase order and receipts along with bar coding to reduce keystrokes and duplicate paperwork.
  • Management reports help to monitor inventory status, PO’s pending, accounts receivable aging and financials.
  • FieldOPS provides complete accounting and/or the ability to integrate to leading accounting software like QuickBooks, Peachtree, MAS90, Business Works and others.

Mobile Solutions to Fit Your Needs

  • FieldOPS provides seamless mobile solutions for your office and field technicians
  • Simple text massages notify your field technicians of their next work order with all the pertinent job information
  • Field devices including tablet PC’s and hand-held devices allow your technicians to manage the complete job process from the field.
  • Updating customer information, billings, credit cards, customer signature, receipt printing and checklist documents help to streamline both your field and office. This reduces paperwork and speeds up your cash flow.

Simple, Intuitive and World Class Customer Support

  • FieldOPS provides the tools for your company to be more productive and efficient. Our customers report an average increase in overall efficiency between 20-30% using FieldOPS.
  • FieldOPS provide U.S based World Class Customer Support so you will get the maximum value and use from your software. Each of our Mobilogic FieldOPS support technicians average over 10 years of software experience helping to answer our customers Monday – Friday.

To learn more about how Mobilogic’s FieldOPS HVAC Service Dispatch Scheduling Software can help your company to be more productive and efficient contact us today for your Free Demonstration. The HVAC Service Dispatch Software can help streamline your entire service operation.

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